New Releases from NCBI BookshelfCurrent experience and future potential of facilitating access to digital NHS primary care services in England: the Di-Facto mixed-methods study.​Current experience and future potential of facilitating access to digital NHS primary care services in England: the Di-Facto mixed-methods study.

Current National Health Service policy in England encourages enhanced digital access in primary care service provision. In this study, we investigate ‘digital facilitation’ – that range of processes, procedures and personnel which seeks to support National Health Service primary care patients in their uptake and use of online services.

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