Patient-centered communication (PCC) contributes to patient satisfaction, health-related quality of life, and other important patient outcomes. The National Cancer Institute’s Conceptual Framework of Patient-centered Communication defines 6 core functions: exchanging information, making decisions, fostering healing relationships, enabling patient self-management, managing uncertainty, and responding to emotions. However, researchers and health professionals need a standard measure of PCC to assess how well patients and clinicians communicate across these 6 functions.
